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Quadro Manual III: Extension User's Guide Quadro’s Feature Codes
Quadro2x, 2xi, Quadro4x, 4xi, 4xa, Quadro16x, 16xi; (SW Version 4.1.x) 7
PBX services accessible during the call (for phones connected to the FXS lines), characterized by starting with the key
:
Keeping a call on hold
a
is used to hold the active connection, in order to place or receive a second call. When holding the first call, the user is able to
place a call to a third party, in particular cases for conferencing (3 way calling) or call transferring purposes. To be able to receive a
second call while currently being on a call, the call waiting service should be enabled on the management page Basic Services. When a
second call comes in, the beep sound indication is heard in the active call.
a
Transferring a call without consultation
Press
to hold a call partner and to get a dial tone (within approximately 1 second). Enter the phone number of the destination
phone where the call should be transferred to. Hang up on the ring tones. The call on hold will be transferred to the specified
destination.
Transferring a call with consultation
Press
to hold a call and to get the dial tone (within approximately 1 second). Enter the phone number of the destination phone
where the call should be transferred to. Talk to the called party and then hang up. The call partner on hold will be connected to the called
party.
Joining active lines to start a conference call
Hold the first call (
a
), make the second call (or receive a new one) and press
d
to join both active lines together for the
conference call. To terminate the conference call with the first or second party, use correspondingly
b
or
c
key
combinations.
Attention: Pressing and waiting for 5 seconds will initiate a call switch and will connect you back to the held party instead of
initiating the a conference call.
d
To terminate the call
e
Call Park
Dial
f
to park a call (system will play the SIP username of the first available extension configured for the call parking). Go to the
other location and call the extension that initiated the call park to pick up the parked call.
Both PBX and IP calls are allowed to use this service. For PBX calls, that extension number should be dialed. For IP calls, the Quadro
when activating the Call Park service, plays the SIP address. The system will ask for authentication and, if successfully entered, it will
resume the parked call.
To use the Call Park feature, the call parking service should be enabled for one or more extensions on the Quadro.
Attention: The Call Parking is valid within the timeout defined by Quadro’s administrator, during which hold music (if configured) will be
played to the parked destination party. Contact your system administrator if you need the call parking timeout to be modified. When the
Call Park timeout expires, a short ring notification will be sent to the phone initiating the call parking, and if no one picks up the parked
call, or if the phone is off the hook, the parked destination party will be automatically disconnected.
f
Forwarding Management
e
Forwarding Management
(when this menu is accessed, the Unconditional Call Forwarding service
is already getting toggled)
b
Toggle (enable or disable) the Unconditional
Forwarding service again
c
Change the Forwarding Number
Dial a new Forwarding Number
and press r
Confirm the new Forwarding Number with r
or press to dial a new Forwarding Number.
Please Note: Using the Change the Forwarding Number option will change the first entry in the Unconditional Call Forwarding table with Auto
call type to the inserted Forwarding Number. Any other entries with Auto call type, as well as with other call types will not be modified.
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