
Quadro Manual III: Extension User's Guide Extension User’s Menus
Quadro2x, 2xi, Quadro4x, 4xi, 4xa, Quadro16x, 16xi; (SW Version 4.1.x) 33
Selecting Enable Service activates the Many Extensions
Ringing service on the current extension.
The table displayed here lists all existing extensions on the
Quadro. Any or all of the extensions can be enabled to
participate in the Many Extensions Ringing for the selected
extension. The State column displays whether or not the
extension is enabled to participate with the Many Extension
Ringing. The State column also displays whether or not the
extension is active.
The Line Status column indicates whether the extension is
Attached or Not Attached. An extension cannot ring if it is Not
Attached. It has to be attached to the line by the administrator
from the Extensions Management page.
The Enable/Disable functional buttons are used to select one
or more extensions to be involved or not in the Many
Extensions Ringing procedure. The state of the participant
(Enabled or Disabled) is also displayed in the table.
Please Note: The system will prevent the enabling of
extensions if the total number of extensions participant to the
specific caller Many Extension Ringing exceeds a certain
number dependant on the hardware resources of the board.
When saving the Many Extensions Ringing configuration, a
message will notify the user that the Forwarding services have
been disabled.
Fig. III-28 Many Extension Ringing page
By default, the Many Extension Ringing table includes only one pre-configured extension for that the service is already configured. Otherwise if the
Many Extensions Ringing service is enabled but no called extensions are provided (or the extension provided by default has been deleted), the
current extension will not ring.
Call Forwarding
Quadro offers the following types of call forwarding:
• Unconditional - all incoming calls from the certain caller will be forwarded to the defined destinations.
• Busy - calls from the certain caller will be forwarded to the defined destinations only when called extension is busy with another call.
• No Answer - calls from the certain caller will be forwarded to the defined destinations only when called extension is unable to answer the
incoming call. No answer timeout is configured from the
General Settings page.
The following rules are applicable to all call forwarding types:
• By setting up unconditional call forwarding service, Many Extension Ringing and Call Hunting services will be automatically disabled.
The exception is cases when unconditional call forwarding is enabled from the handset (see Feature Codes).
• PSTN destinations (with PSTN or Auto call type) have priority in Forward to list. If there are different destinations in the Forward to list,
the call will be forwarded to PSTN destination (in the same time any available SIP or PBX destinations will receive a short ring). If the
PSTN destination was not successful, the next PSTN destination will be dialed, otherwise if there are no more PSTN destinations in the
table, the call will be forwarded to the first SIP or PBX destination.
• If there are multiple entries with PBX or SIP call types, or PBX and SIP call types together, then all destinations will ring simultaneously
and the call will be established with the destination that will pick up the call the first.
• Unconditional call forwarding service has higher priority versus to other forwarding types, i.e. when Unconditional Call Forwarding is
enabled, Busy Forwarding and No Answer Forwarding services will not work even if they are enabled. In the meantime, Busy Forwarding
can work in conjunction with No Answer Forwarding and vice versa.
Unconditional Call Forwarding
Unconditional Call Forwarding is a service of Quadro that allows the automatic unconditional transfer of incoming calls to a variety of other
destinations.
The Enable Service checkbox selection activates the unconditional call forwarding service on the current extension.
The table displayed here lists the destinations where the incoming call from a particular caller should be unconditionally forwarded.
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