
Quadro Manual II: Administrator's Guide Administrator’s Menus
Quadro2x, 2xi, Quadro4x, 4xi, Quadro16x, 16xi; (SW Version 5.2.x) 110
Voice Mail Common Settings
The Voice Mail Common Settings page is used to configure the Voice Mail recording codec and memory allocation for voice mails and user defined
system messages. Quadro allows using USB flash memory devices for voice data files storage. USB flash memory devices are basically a portable
hard drive. Using flash memory, the USB flash device is compact, lightweight, durable and easy to use. It can be plugged into one of the available
USB ports on the Quadro.
Please Note: The external USB flash memory capability is not available for Quadro2x models, therefore the Voice Mail Common Settings page will
only contain Recording Codec selection for Quadro2x models.
This page offers the following components:
The Recording Codec drop down list contains the existing
codecs for voice mail compression. Changing the Voice Mail
recording codec will directly affect the allocated memory size
for users.
The Memory Allocation manipulation radio buttons allow
choosing the location where the user’s voice mails are to be
saved. They can be saved either in the Embedded Memory
Storage (User’s Space assigned to the Quadro extensions)
or the external USB flash memory device.
• Selecting Embedded Memory Storage will save
the user’s voice mails in the device’s internal flash
memory. The available memory for every user is
configured on the Extensions Management
page.
• Selecting External USB Flash memory allows
keeping the user's voice mails on the external USB
device attached to the Quadro. This will save
space for the assigned User's space. Selecting the
External USB Flash and saving the page settings
will start the USB Flash memory automatic
configuration.
Fig. II-184: Voice Mail Coming Settings page
The USB flash memory device needs to be formatted to be available to the Quadro. A confirmation message will ask for the USB flash memory
formatting verification.
Attention: Formatting will erase all existing data on you’re the USB flash disk.
Quadro can reuse the USB flash memory once it s formatted. Each time the USB flash memory device is plugged into the Quadro, it will be mounted
automatically. For safety purposes, removing the USB flash memory device will result in it being automatically un-mounted first. Error messages will
appear when formatting, mounting, or un-mounting procedures are unsuccessful, as well as when the USB flash memory device is write protected or
undetected.
Replacing or removing the USB flash memory device from the Quadro, the Quadro will automatically switch back to the Embedded Memory
Storage and all further voice data will be stored in the Quadro’s local flash memory.
Attention: It is highly recommended to select Embedded Memory Storage prior to unplugging the USB flash memory device. If this is not selected,
the data stored on the USB flash memory device may be corrupted or lost. It is not recommended to remove one USB flash memory device and plug
another one within 10 seconds; otherwise the system may fail to detect the new USB flash memory device.
When attaching the USB flash memory device to the Quadro, its voice data (if any) will be copied automatically from the Quadro’s local flash to the
external USB flash memory device. If the USB flash memory device is too small to fit the voice data on the Quadro, the Memory Allocation mode will
still be switched to the External USB Flash, however, no voice data will be copied to the USB flash memory device.
Please Note: Since Quadro allows using both its local flash space and the External USB flash memory device, voice data can be stored in both
locations depending on the selected Memory Allocation mode. If the user experiences a loss of a specific voice mail in their mailbox or an
uploaded/recorded system message in their configuration, verify the memory allocation mode Quadro has been acting in at the time the voice data
was recorded.
The Clear USB Flash button appears only when the USB flash memory device is attached to the Quadro and it is used to clear all existing data on
the flash.
Please Note: It is strongly recommended to use one USB flash memory device. Two USB flash memory devices cannot be used simultaneously.
Email Subject for voice field is used to when user enables Send new voice messages via e-mail option from his personal Voice Mail Settings. In
this field you may define a flexible subject for all emails sent from the Quadro and carrying the voice mails.
Besides using static text in the subject line, you may want to use the predefined tags to combine the needed subject:
• Hostname - the hostname of the Quadro.
• Displayname - the caller's display name. This value is not displayed for PSTN callers.
• Username - the caller's SIP username. For PBX caller this is the caller's PBX number, for PSTN callers this is the caller's PSTN number.
• Full name - the caller's full SIP address (SIP username and the SIP server). For PBX caller this is the caller's PBX number, for PSTN
callers this is the caller's PSTN number.
• Duration - the voice mail duration.
• Date - the date the voice mail was received.
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